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The newcomer performance is poor, and the task has not been completed for three consecutive months.
Questions:
1. The newcomer performance is poor. What are the main reasons?
2. Newcomers want to complete the task every month. What do you need to do?
3. Write a case of his own or colleague. How did he achieve good performance?
Special reminder: [Championship training group] Start enrollment today, the longest counseling for 1 year!
In problem analysis:
. The goods are unfamiliar, the product knowledge is lacking
2. 2. Chatting endlessly, you wo n’t look at words, lazy
3. Do not take the initiative to learn, do not take the initiative to invite customers
4. It is strong, always find reasons for yourself
5. There is no material in your belly, insufficient confidence, insufficient confidence, insufficient confidence, insufficient confidence, insufficient confidence, insufficient confidence, insufficient confidence, inadequate confidence, insufficient confidence, insufficient confidence, insufficient confidence, insufficient confidence, insufficient confidence, insufficient base gas, insufficient confidence, insufficient confidence, insufficiency The introduction of the product is not confident, which causes customers to distrust
Solution:
. In addition to memorizing FABE, product products of each product, product In addition to professional knowledge and sales skills, the manager has to arrange a reliable old employee to teach.
2. Each customer who receives must be summarized and analyzed whether or not Parents more about new employees, communicate more, mobilize the enthusiasm of new employees to learn, actively help others, and let him listen more, ask more
Group] Start enrollment)
has a colleague in the old shop. For 5 consecutive years of sales champion, only one -third of the resources of relatives and friends, the others have become her Old customers.
I. I was just a store assistant and not the manager. Once I received a marriage list with her, the customer came over in the competition. During the emotional sales process, a few information is excavated:
1. The hometown is the same village as the sales crown.
2 and post -95 couples, the baby is just full of moon, it belongs to the marriage and then buy jewelry.
3. This couple is doing furniture business in Shaanxi, and I have bought a few houses in scratch.
4. Boys are very willing to his wife.
5. I still know more about gold, sensitive to prices and savvy.
6. This couple is very opinionated, very rational and cold.
The mainly cooperated with the service at that time. At the beginning, I poured a cup of saffron and wolfberry tea. The sales crown guided the couple to see the product. After the customer sat down for more than 15 minutes, I continued to prepare a bowl of warmth for customers for customers. Tremella red jujube cinnamon wolfberry pupa, dried fruits and fruits were also handed in halfway.
I think that each brand can find similar styles, so I care very much about the early service, and then sell the crown and power. It will listen to the needs of customers.
This may rarely use professional knowledge. After all, customers are young people, very rational, and they will go online to check them online, so they focus on the closer relationship of the same country. Emotional sales and testing customers' budget.
The techniques used to apply for the application price when the final price was pressed. From the store to the store manager, to calling the boss, the final transaction was more than 90,000, three gold and one diamond.
1. The reason why the performance of the championship can be done well is not only reflected in individuals, but also the coordination of the auxiliary salesperson.
2. The other is that the sales crown is very careful about each order, and she can be careful to pick up the customer. Then the customer’s family is calling. In contrast, she can insight, and then immediately imply us to help us pull the phone to accompany, take the accompany to see the gift she wants to give, or find the jewelry to be cleaned and maintained from the accompanying body.
3. Also, the championship will invite customers every day to invite customers to create her own personal IP in the circle of friends. Opening her circle of friends is very pleasing to the eye.
4. In addition, the visit to the three -three -three return visit is also very detailed. Customers who have no transaction will immediately add to WeChat or call. Within 3 hours, either text message is sent or called the customer to buy it.
If you buy it, I would also congratulate her to buy her favorite jewelry. In addition, she would also tell her the maintenance method of this jewelry. Customers remember. In fact, it is to leave a good impression. There is no transaction this time, the next chance.
If you do n’t buy it, you will also throw a sentence if you have benefits to customers. Guide customers to add WeChat. Generally speaking, customers will add. Customers who have already added will usually interact with her circle of friends, and private messages are generally not disturbed in the early stage.
5. Customers with different personalities have different skills. The sales crown knows customers, and people are diligent and will not treat anyone with a colored vision. Secret!