1 thought on “What should I do if I pay more to the seller on OKEX?”
Sam
1. Ordinary users: need to submit the problem feedback as soon as possible, choose the transaction problem -fiat currency transaction issues, indicate the order number, explain the problem, and verify by the customer service telephone. 2. Certified merchants: Contact the exclusive customer service directly to briefly describe the problems. In order to speed up the progress of the problem. 3. How to avoid this problem: When paying for orders, you should check the order amount multiple times. Do not see the wrong transfer amount because the order is more. When confirming the transfer, the order page will be returned to confirm the order payment. The summary is to pay attention to two points. The first reflection is fast. Contact customer service as soon as possible. The second user feedback path is correct to take less detours.
okex Customer service has rich experience in dealing with various emergencies that deal with fiat currency transactions, and handling it to professional people for treatment is the best choice
1. Ordinary users: need to submit the problem feedback as soon as possible, choose the transaction problem -fiat currency transaction issues, indicate the order number, explain the problem, and verify by the customer service telephone.
2. Certified merchants: Contact the exclusive customer service directly to briefly describe the problems. In order to speed up the progress of the problem.
3. How to avoid this problem: When paying for orders, you should check the order amount multiple times. Do not see the wrong transfer amount because the order is more. When confirming the transfer, the order page will be returned to confirm the order payment.
The summary is to pay attention to two points. The first reflection is fast. Contact customer service as soon as possible. The second user feedback path is correct to take less detours.
okex Customer service has rich experience in dealing with various emergencies that deal with fiat currency transactions, and handling it to professional people for treatment is the best choice