5 thoughts on “The golden necklace -style girlfriend bought in Zhou Dafu is very disliked. I wonder if I can return it?”
Janie
Within seven days from the date of signing the goods, the buyer can initiate a seven -day return application for returning or no reason; the product quality problem can be returned within 15 days. If according to the "Protection Law of the People's Republic of China Consumer Rights and Interests" Article 25 of the operators sell goods by using the Internet, television, telephone, mail order, etc., consumers have the right to return the goods within seven days from the date of receipt of the goods. No need to explain the reason. The specific refund steps can contact Zhou Dafu customer service for consultation. It, in accordance with the "Interim Measures for the Seven Days of Purchasing Products for 7 Days" Article 31: Those who violate these Measures and have one of the following situations, in accordance with the "Consumer Rights Protection Law" 56 Article 1 (8) provisions of Article 1 (8) shall be punished: (1) When the consumer confirms it when purchasing, it refuses to return the goods on the grounds that the product is not applicable for seven days without reason, or the consumer has been demolished by the demolition of the consumer. The sealing and inspection affects the return of the goods on the grounds that the goods are intact; (2) From the date of receiving the request of consumer return, it has not completed the return procedures for more than fifteen days, or it does not provide consumers with a real and accurate return address of the return address. Effective contact information such as return contacts makes consumers unable to go through the return procedures; (3) Those who have not returned to the consumer to the consumer for more than fifteen days from the date of receiving the return of the goods. 32 The provisions of the provisions of the network trading platform violation of Article 22 of these Measures, which fails to explicitly show that there is no reason to return the rules and supporting systems on its platform for a significant position, or to ensure that consumption is technically guaranteed to consume consumption If the person can read and preserve it conveniently and completely, he will warn and order correction; if you refuse to make corrections, he will impose a fine of 10,000 yuan to 30,000 yuan. 33 The sellers of online commodities violated Article 25 of these Measures that the sales of unreasonable return to the initial state cannot be completely returned, and the actual situation of the product is clearly marked in a significant way. Those who violate other laws and administrative regulations shall be punished in accordance with the provisions of relevant laws and administrative regulations; if the laws and administrative regulations are not provided, they will be warned, ordered to make corrections, and impose a fine of 10,000 to 30,000 yuan. 34 The provider of the online trading platform refuses to assist the industrial and commercial administration department to investigate and conduct investigations on suspected illegal acts and investigate, or order correction; if they refuse to make corrections, a fine of less than 30,000 yuan. Extended information: The National Administration of Industry and Commerce issued the "Interim Measures for Returning the Seven Days of Commodities Online". Online commodity sellers should fulfill the obligation to return the goods in seven days in accordance with the law. It is also clearly stipulated that the "seven days without reason to return" by the activation value degradation and other products. The temporary measures point out that the following products are not applicable to seven days without reason to return goods regulations: consumers customized products; live and easy to rotten products; online download or digital products such as audiovisual products, computer software unpacked by consumers; delivery; delivery Newspaper and journal. It, the following commodities are confirmed by consumers when they are purchased. It may not be applicable to seven days without reason to return goods: It is easy to affect personal safety or life health after sealing, or it can easily lead to the quality of the product after demolition. The change of goods; once activated or trial, the value degraded to the goods; The reporter from Beijing Youth Daily checked multiple e -commerce websites and found that most of these websites have indicated that "7 days have no reason to return the goods", and some even extended to 30 days. After -sales customer service also said that they could not affect secondary sales. In the case, return and exchange. , most of the consumers need to pay the freight in the process of return and exchange, and individual e -commerce will compensate for the shipping cost of the return order. In addition, some special products do not enjoy 7 days without reason to return the goods, and the special products required by each website are different. The e -commerce companies are different for the freight policy generated by the return. For example, in Taobao and Tmall Mall, only consumers who have purchased freight insurance enjoy certain freight compensation. If in Jingdong Mall, if you buy self -operated goods, only diamond members and PLUS members enjoy free shipping, and other users need to pay back the freight; while Vipshop, Beibehe.com and other e -commerce will make some users after the return of the goods to users. Subsidies, such as Vipshop, subsidize 1,000 Vegetarian currency worth 10 yuan, Beibei.com subsidize 8 yuan cash coupon. Reference materials Source: Baidu Encyclopedia -Interim Measures for Returning the Seven Days of Purchase products
Reference Data Source: Baidu Encyclopedia -Consumer Rights Protection Law of the People's Republic of China
Within seven days from the date of signing the goods, the buyer can initiate a seven -day return application for returning or no reason; the product quality problem can be returned within 15 days. If according to the "Protection Law of the People's Republic of China Consumer Rights and Interests" Article 25 of the operators sell goods by using the Internet, television, telephone, mail order, etc., consumers have the right to return the goods within seven days from the date of receipt of the goods. No need to explain the reason. The specific refund steps can contact Zhou Dafu customer service for consultation. It, in accordance with the "Interim Measures for the Seven Days of Purchasing Products for 7 Days" Article 31: Those who violate these Measures and have one of the following situations, in accordance with the "Consumer Rights Protection Law" 56 Article 1 (8) provisions of Article 1 (8) shall be punished: (1) When the consumer confirms it when purchasing, it refuses to return the goods on the grounds that the product is not applicable for seven days without reason, or the consumer has been demolished by the demolition of the consumer. The sealing and inspection affects the return of the goods on the grounds that the goods are intact; (2) From the date of receiving the request of consumer return, it has not completed the return procedures for more than fifteen days, or it does not provide consumers with a real and accurate return address of the return address. Effective contact information such as return contacts makes consumers unable to go through the return procedures; (3) Those who have not returned to the consumer to the consumer for more than fifteen days from the date of receiving the return of the goods. 32 The provisions of the provisions of the network trading platform violation of Article 22 of these Measures, which fails to explicitly show that there is no reason to return the rules and supporting systems on its platform for a significant position, or to ensure that consumption is technically guaranteed to consume consumption If the person can read and preserve it conveniently and completely, he will warn and order correction; if you refuse to make corrections, he will impose a fine of 10,000 yuan to 30,000 yuan. 33 The sellers of online commodities violated Article 25 of these Measures that the sales of unreasonable return to the initial state cannot be completely returned, and the actual situation of the product is clearly marked in a significant way. Those who violate other laws and administrative regulations shall be punished in accordance with the provisions of relevant laws and administrative regulations; if the laws and administrative regulations are not provided, they will be warned, ordered to make corrections, and impose a fine of 10,000 to 30,000 yuan. 34 The provider of the online trading platform refuses to assist the industrial and commercial administration department to investigate and conduct investigations on suspected illegal acts and investigate, or order correction; if they refuse to make corrections, a fine of less than 30,000 yuan. Extension information 7 online shopping products are not applicable to no reason for return within 7 days "Interim Measures for Returning the Seven Days of Online Purchasing Products" will be officially implemented from March 15. According to the measures, 4 types of products are not applicable to no reason to return, including: ① goods customized by consumers; ② fresh and ease of corruption products; ③ audiovisual products, audiovisual products, and consumer unpacked audiovisual products, and consumer unpacked audiovisual products, Digital products such as computer software; newspapers and journals delivered by ④. In addition, 3 categories of products that consumers are confirmed when purchasing may not apply to products that have no reason to return the goods in seven days: la for sealing Products that can easily cause the quality of the product; ② Once activated or trial, the value degrades itself; ③ products that have clearly shown at the time of sales, and flawed products. At the same time, online commodity sellers have one of the following circumstances to punish the seller in accordance with the regulations: la not confirmed by the consumer when purchasing, and the product is not applicable for seven days without reason to return the goods without reason. For the rejection of the return, or refuse to return the goods on the grounds of the consumer's unpacking or inspection of the integrity of the product; ② from the date of receiving the consumer return request for more than fifteen days, the return procedure is not completed, or the consumption is not cited to consumption. Those who provide effective contact information such as real and accurate return address, return contact, etc., so that consumers cannot go through the return procedures; ③ on the date of receiving the return of the goods for more than fifteen days, they will not return to the consumers Commodity price. Reference materials Source: Baidu Encyclopedia-Online purchase of goods Seven days without reason to return the goods Baidu Encyclopedia-Consumer Rights Protection Law of the People's Republic of China
The gold necklace you buy can be refunded at all. You can take the invoice of your original purchase of the necklace, and then go to the counter to apply for a return. If the seller does not agree with the return of the goods, you can complain to the Industrial and Commercial Bureau. The complaints of the Industrial and Commercial Bureau need to meet the following conditions:
The complaints from the Word of Industry and Commerce:
1. When your rights and interests are violated, the complaint party When it belongs to the jurisdiction of the industrial and commercial administrative department;
2. When you are in the consumption process, when your legitimate rights and interests are infringed;
3. When selling counterfeit goods, please call 12315 complaints. We will help you mediate disputes. If you find economic violations of laws and regulations, we will investigate and deal with it in accordance with the law.
The procedures for complaints from the Industry and Commerce Bureau as an example:
. You can ask the seller to provide seller information, otherwise you can complain or prosecute Taobao.
. According to the "Measures for the handling of consumer complaints", the process of accepting complaints by the industrial and commercial department is as follows:
1. Consumer contains source complaints: Consumers pass Letter, fax, email, or travel to the industry and commerce department to complain to the industrial and commercial administrative department to explain the complaint matters and reasons;
2, the industrial and commercial department accepts complaints Management departments have accepted complaints and recorded relevant information within seven working days;
3, within 60 days, if consumers agreed to mediate, the industrial and commercial administrative department conducted a mediation and informed the parties to inform the parties After the mediation time, place, mediation personnel, etc., after the parties reached a mediation, the industrial and commercial administrative department produced mediation and archived.
. According to Article 44 of the Consumer Rights Protection Law:
The consumer to purchase goods or receiving services through a network trading platform, and its legitimate rights and interests are damaged Yes, you can ask the seller or the service to ask for compensation.
The online trading platform provider cannot provide the real name, address of the seller or service provider, to talk about Lee Leo and effective contact information, consumers can also ask for compensation from the online trading platform provider; What the provider makes more conducive to consumers should fulfill its commitments. After the provider of the online trading platform compensation, it has the right to recover from the seller or the service.
Can be retreated, not to change. But the price is not the original price!
It can go back to apply for Zhou Dafu to repurchase, but to lose a lot of money, the gold shop will not repurchase at the original price. Generally, the price repurchase of ranging from 8-20 yuan per gram, this industry rules. Any gold shop and bank are the same. , if the price of gold increases by 50 yuan per gram after a period of time, where can you ask for repurchase, even if you pay 20 yuan per gram, you can earn 30 yuan per gram. So it is not urgent to use money, let's put it.
Can be retreated, not to change. But the price is not the original price!
It can go back to apply for Zhou Dafu to repurchase, but to lose a lot of money, the gold shop will not repurchase at the original price. Generally, the price repurchase of ranging from 8-20 yuan per gram, this industry rules. Any gold shop and bank are the same. , if the price of gold increases by 50 yuan per gram after a period of time, where can you ask for repurchase, even if you pay 20 yuan per gram, you can earn 30 yuan per gram.
Within seven days from the date of signing the goods, the buyer can initiate a seven -day return application for returning or no reason; the product quality problem can be returned within 15 days.
If according to the "Protection Law of the People's Republic of China Consumer Rights and Interests" Article 25 of the operators sell goods by using the Internet, television, telephone, mail order, etc., consumers have the right to return the goods within seven days from the date of receipt of the goods. No need to explain the reason.
The specific refund steps can contact Zhou Dafu customer service for consultation.
It, in accordance with the "Interim Measures for the Seven Days of Purchasing Products for 7 Days" Article 31: Those who violate these Measures and have one of the following situations, in accordance with the "Consumer Rights Protection Law" 56 Article 1 (8) provisions of Article 1 (8) shall be punished:
(1) When the consumer confirms it when purchasing, it refuses to return the goods on the grounds that the product is not applicable for seven days without reason, or the consumer has been demolished by the demolition of the consumer. The sealing and inspection affects the return of the goods on the grounds that the goods are intact;
(2) From the date of receiving the request of consumer return, it has not completed the return procedures for more than fifteen days, or it does not provide consumers with a real and accurate return address of the return address. Effective contact information such as return contacts makes consumers unable to go through the return procedures;
(3) Those who have not returned to the consumer to the consumer for more than fifteen days from the date of receiving the return of the goods.
32 The provisions of the provisions of the network trading platform violation of Article 22 of these Measures, which fails to explicitly show that there is no reason to return the rules and supporting systems on its platform for a significant position, or to ensure that consumption is technically guaranteed to consume consumption If the person can read and preserve it conveniently and completely, he will warn and order correction; if you refuse to make corrections, he will impose a fine of 10,000 yuan to 30,000 yuan.
33 The sellers of online commodities violated Article 25 of these Measures that the sales of unreasonable return to the initial state cannot be completely returned, and the actual situation of the product is clearly marked in a significant way. Those who violate other laws and administrative regulations shall be punished in accordance with the provisions of relevant laws and administrative regulations; if the laws and administrative regulations are not provided, they will be warned, ordered to make corrections, and impose a fine of 10,000 to 30,000 yuan.
34 The provider of the online trading platform refuses to assist the industrial and commercial administration department to investigate and conduct investigations on suspected illegal acts and investigate, or order correction; if they refuse to make corrections, a fine of less than 30,000 yuan.
Extended information:
The National Administration of Industry and Commerce issued the "Interim Measures for Returning the Seven Days of Commodities Online". Online commodity sellers should fulfill the obligation to return the goods in seven days in accordance with the law. It is also clearly stipulated that the "seven days without reason to return" by the activation value degradation and other products.
The temporary measures point out that the following products are not applicable to seven days without reason to return goods regulations: consumers customized products; live and easy to rotten products; online download or digital products such as audiovisual products, computer software unpacked by consumers; delivery; delivery Newspaper and journal.
It, the following commodities are confirmed by consumers when they are purchased. It may not be applicable to seven days without reason to return goods: It is easy to affect personal safety or life health after sealing, or it can easily lead to the quality of the product after demolition. The change of goods; once activated or trial, the value degraded to the goods;
The reporter from Beijing Youth Daily checked multiple e -commerce websites and found that most of these websites have indicated that "7 days have no reason to return the goods", and some even extended to 30 days. After -sales customer service also said that they could not affect secondary sales. In the case, return and exchange.
, most of the consumers need to pay the freight in the process of return and exchange, and individual e -commerce will compensate for the shipping cost of the return order. In addition, some special products do not enjoy 7 days without reason to return the goods, and the special products required by each website are different.
The e -commerce companies are different for the freight policy generated by the return. For example, in Taobao and Tmall Mall, only consumers who have purchased freight insurance enjoy certain freight compensation.
If in Jingdong Mall, if you buy self -operated goods, only diamond members and PLUS members enjoy free shipping, and other users need to pay back the freight; while Vipshop, Beibehe.com and other e -commerce will make some users after the return of the goods to users. Subsidies, such as Vipshop, subsidize 1,000 Vegetarian currency worth 10 yuan, Beibei.com subsidize 8 yuan cash coupon.
Reference materials Source: Baidu Encyclopedia -Interim Measures for Returning the Seven Days of Purchase products
Reference Data Source: Baidu Encyclopedia -Consumer Rights Protection Law of the People's Republic of China
Within seven days from the date of signing the goods, the buyer can initiate a seven -day return application for returning or no reason; the product quality problem can be returned within 15 days.
If according to the "Protection Law of the People's Republic of China Consumer Rights and Interests" Article 25 of the operators sell goods by using the Internet, television, telephone, mail order, etc., consumers have the right to return the goods within seven days from the date of receipt of the goods. No need to explain the reason.
The specific refund steps can contact Zhou Dafu customer service for consultation.
It, in accordance with the "Interim Measures for the Seven Days of Purchasing Products for 7 Days" Article 31: Those who violate these Measures and have one of the following situations, in accordance with the "Consumer Rights Protection Law" 56 Article 1 (8) provisions of Article 1 (8) shall be punished:
(1) When the consumer confirms it when purchasing, it refuses to return the goods on the grounds that the product is not applicable for seven days without reason, or the consumer has been demolished by the demolition of the consumer. The sealing and inspection affects the return of the goods on the grounds that the goods are intact;
(2) From the date of receiving the request of consumer return, it has not completed the return procedures for more than fifteen days, or it does not provide consumers with a real and accurate return address of the return address. Effective contact information such as return contacts makes consumers unable to go through the return procedures;
(3) Those who have not returned to the consumer to the consumer for more than fifteen days from the date of receiving the return of the goods.
32 The provisions of the provisions of the network trading platform violation of Article 22 of these Measures, which fails to explicitly show that there is no reason to return the rules and supporting systems on its platform for a significant position, or to ensure that consumption is technically guaranteed to consume consumption If the person can read and preserve it conveniently and completely, he will warn and order correction; if you refuse to make corrections, he will impose a fine of 10,000 yuan to 30,000 yuan.
33 The sellers of online commodities violated Article 25 of these Measures that the sales of unreasonable return to the initial state cannot be completely returned, and the actual situation of the product is clearly marked in a significant way. Those who violate other laws and administrative regulations shall be punished in accordance with the provisions of relevant laws and administrative regulations; if the laws and administrative regulations are not provided, they will be warned, ordered to make corrections, and impose a fine of 10,000 to 30,000 yuan.
34 The provider of the online trading platform refuses to assist the industrial and commercial administration department to investigate and conduct investigations on suspected illegal acts and investigate, or order correction; if they refuse to make corrections, a fine of less than 30,000 yuan.
Extension information
7 online shopping products are not applicable to no reason for return within 7 days
"Interim Measures for Returning the Seven Days of Online Purchasing Products" will be officially implemented from March 15. According to the measures, 4 types of products are not applicable to no reason to return, including:
① goods customized by consumers;
② fresh and ease of corruption products;
③ audiovisual products, audiovisual products, and consumer unpacked audiovisual products, and consumer unpacked audiovisual products, Digital products such as computer software; newspapers and journals delivered by
④.
In addition, 3 categories of products that consumers are confirmed when purchasing may not apply to products that have no reason to return the goods in seven days:
la for sealing Products that can easily cause the quality of the product;
② Once activated or trial, the value degrades itself;
③ products that have clearly shown at the time of sales, and flawed products.
At the same time, online commodity sellers have one of the following circumstances to punish the seller in accordance with the regulations:
la not confirmed by the consumer when purchasing, and the product is not applicable for seven days without reason to return the goods without reason. For the rejection of the return, or refuse to return the goods on the grounds of the consumer's unpacking or inspection of the integrity of the product;
② from the date of receiving the consumer return request for more than fifteen days, the return procedure is not completed, or the consumption is not cited to consumption. Those who provide effective contact information such as real and accurate return address, return contact, etc., so that consumers cannot go through the return procedures;
③ on the date of receiving the return of the goods for more than fifteen days, they will not return to the consumers Commodity price.
Reference materials Source: Baidu Encyclopedia-Online purchase of goods Seven days without reason to return the goods
Baidu Encyclopedia-Consumer Rights Protection Law of the People's Republic of China
The gold necklace you buy can be refunded at all. You can take the invoice of your original purchase of the necklace, and then go to the counter to apply for a return.
If the seller does not agree with the return of the goods, you can complain to the Industrial and Commercial Bureau.
The complaints of the Industrial and Commercial Bureau need to meet the following conditions:
The complaints from the Word of Industry and Commerce:
1. When your rights and interests are violated, the complaint party When it belongs to the jurisdiction of the industrial and commercial administrative department;
2. When you are in the consumption process, when your legitimate rights and interests are infringed;
3. When selling counterfeit goods, please call 12315 complaints. We will help you mediate disputes. If you find economic violations of laws and regulations, we will investigate and deal with it in accordance with the law.
The procedures for complaints from the Industry and Commerce Bureau as an example:
. You can ask the seller to provide seller information, otherwise you can complain or prosecute Taobao.
. According to the "Measures for the handling of consumer complaints", the process of accepting complaints by the industrial and commercial department is as follows:
1. Consumer contains source complaints: Consumers pass Letter, fax, email, or travel to the industry and commerce department to complain to the industrial and commercial administrative department to explain the complaint matters and reasons;
2, the industrial and commercial department accepts complaints Management departments have accepted complaints and recorded relevant information within seven working days;
3, within 60 days, if consumers agreed to mediate, the industrial and commercial administrative department conducted a mediation and informed the parties to inform the parties After the mediation time, place, mediation personnel, etc., after the parties reached a mediation, the industrial and commercial administrative department produced mediation and archived.
. According to Article 44 of the Consumer Rights Protection Law:
The consumer to purchase goods or receiving services through a network trading platform, and its legitimate rights and interests are damaged Yes, you can ask the seller or the service to ask for compensation.
The online trading platform provider cannot provide the real name, address of the seller or service provider, to talk about Lee Leo and effective contact information, consumers can also ask for compensation from the online trading platform provider; What the provider makes more conducive to consumers should fulfill its commitments. After the provider of the online trading platform compensation, it has the right to recover from the seller or the service.
Can be retreated, not to change. But the price is not the original price!
It can go back to apply for Zhou Dafu to repurchase, but to lose a lot of money, the gold shop will not repurchase at the original price. Generally, the price repurchase of ranging from 8-20 yuan per gram, this industry rules. Any gold shop and bank are the same.
, if the price of gold increases by 50 yuan per gram after a period of time, where can you ask for repurchase, even if you pay 20 yuan per gram, you can earn 30 yuan per gram.
So it is not urgent to use money, let's put it.
Can be retreated, not to change. But the price is not the original price!
It can go back to apply for Zhou Dafu to repurchase, but to lose a lot of money, the gold shop will not repurchase at the original price. Generally, the price repurchase of ranging from 8-20 yuan per gram, this industry rules. Any gold shop and bank are the same.
, if the price of gold increases by 50 yuan per gram after a period of time, where can you ask for repurchase, even if you pay 20 yuan per gram, you can earn 30 yuan per gram.